Payment Policy

At WaitRose Cowes, we aim to provide a seamless and secure payment experience. Please read our payment policy carefully to understand how we handle transactions, processing, and customer protection.

Accepted Payment Methods

We accept multiple payment methods to make your checkout process easy and secure:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover

• PayPal

• Bank Transfer / Wire Transfer (for bulk orders or special requests)

• Digital Wallets: Apple Pay, Google Pay (where available)

Note: Some payment options may vary depending on your location.

Currency

• All prices are listed and processed in USD (United States Dollar).

• International customers are responsible for currency conversion fees or bank charges, if applicable.

Payment Processing

• Full payment must be made at the time of purchase to confirm and process your order.

• Once the payment is successfully processed, you will receive an order confirmation email with details of your purchase.

• If a payment fails or is declined, please retry using another payment method or contact our customer service team for assistance.

Fraud Prevention & Verification

To ensure a safe shopping experience:

• All transactions are monitored for security purposes.

• If suspicious or unusual activity is detected, we may:

  • Request additional verification documents (e.g., ID, billing proof)

  • Hold or cancel the order until verification is completed

• Any fraudulent activity will be reported to the authorities and may result in account suspension.

Installment & Partial Payments (If Applicable)

• We may offer installment payment options through third-party services.

• Installment plans are subject to approval and terms set by the provider.

• Late or missed payments may incur additional fees as outlined in the installment agreement.

Sales Tax & Additional Charges

• Applicable state and local sales taxes will be added to your order at checkout.

• International customers may be responsible for customs duties or import taxes, which are not included in our prices.

Order Cancellations

• Orders can be canceled before processing or shipping by contacting our support team immediately.

• Once an order has been processed or shipped, it cannot be canceled.

• Refunds for cancellations are issued according to our Refund & Return Policy.

Refunds & Returns

• Refunds are issued based on our Refund & Return Policy guidelines.

• Please note that shipping fees, customs duties, and handling charges are non-refundable unless required by law.

Security & Data Protection

• All payments are processed through secure, encrypted gateways.

• We do not store credit card or payment information on our servers.

• Your privacy and data protection are our top priorities.

Contact Us

For questions or assistance related to payments, please contact us:

• Email: waitrosecowes@gmail.com

• Phone: +1 (407) 710-0734